Privacy Policy

1. Our Privacy Commitment

This Privacy Policy is issued by Mythic Gaming LLC and applies company-wide to all Mythic products, websites, and related services listed in Section 2. Whether you use Mythic Gathering, Mythic Tournament, Mythic Life Counter, or another Mythic Gaming LLC service, this Policy describes how we handle information unless a product-specific notice says otherwise.

The canonical version of this Policy is published at https://mythicgamingllc.com/privacy-policy.html. We may display the same Policy on product sites (such as mythicgathering.com/privacy) for convenience. If versions differ, the mythicgamingllc.com publication controls unless we state otherwise in writing.

We do not sell your personal information to data brokers.

We do not sell player, store, league, or event data to third-party organizations for unrelated advertising or resale.

We only collect and use information needed to operate, improve, secure, support, and provide our apps, websites, events, leagues, and community tools.

Mythic Gaming LLC is the developer and data controller for Mythic Gathering, Mythic Tournament, Mythic Life Counter, and related services listed in our app store listings and on mythicgamingllc.com.

2. Scope — Products & Shared Accounts

Mythic Gaming LLC operates an ecosystem of tabletop tools. Each product may collect different types of information depending on how you use it, but this Policy sets the baseline rules for all of them.

Products covered

• Mythic Gathering — public website, host manage tools, subscriptions, event discovery, and registration
• Mythic Tournament — staff and host application for roster, check-in, pairings, and tournament operations
• Mythic Life Counter — player application for table life totals, timers, and connected event participation
• Mythic Gaming LLC websites, support channels, and administrative tools

Some sections below describe features that exist on one product today (for example, organizer subscriptions on Mythic Gathering or match results in Mythic Tournament). Those examples apply when you use that product.

Shared accounts

Where we offer a shared Mythic account across products, information associated with your account may be used to provide sign-in, entitlements, support, security, and connected features. We do not sell account data to third parties for unrelated advertising.

Product-specific terms, community standards, and billing policies may also apply. See each product’s Terms of Service and in-app notices where provided.

Abuse and enforcement across products

We may suspend, terminate, or delete accounts and restrict use across all Mythic Gaming LLC platforms and products for abuse of any kind — including harassment, bullying, fraud, cheating, spam, unauthorized access to data, violations of product Terms or community standards, and misuse of platform features (including AI tools where offered). We are not required to provide advance notice. When action is taken for abuse, no refund is owed for suspended time or terminated access except where required by law; see the Terms of Service and billing policies for the product you use.

3. Information We May Collect

Depending on which Mythic product you use, we may collect different information. The categories below describe what we may collect across the ecosystem.

Information You Provide

You may provide information such as:

• Name or display name
• Email address
• Account login information
• Player profile information
• Store or organization name
• Event host information
• League or tournament registration details
• Support messages or contact form submissions
• Mythic Help support chat messages and suggested questions you send through the in-app assistant
• Feedback, bug reports, or feature requests
• App settings, preferences, presets, or customization choices

App and Gameplay-Related Information

For Mythic Life Counter, Mythic Tournament, Mythic Gathering, and connected-play features, we may collect or store:

• Life counter settings
• Saved player/table presets
• Match results
• Event check-ins
• Pairings
• Standings
• League participation
• Event history
• Table assignments
• Timer, turn, game log, or match-related data
• Player confirmation of results

Some features may work locally on your device, while connected features may require online storage or syncing.

Store, League, and Event Information

If you are a store, league organizer, event host, or community organizer, we may collect:

• Business or organization name
• Contact information
• Event details
• League settings
• Player registration information
• Attendance/check-in information
• Tournament structure and results
• Store interest list submissions
• Partnership or collaboration inquiries

Device and Technical Information

We may automatically collect limited technical information, such as:

• Device type
• Operating system
• App version
• Browser type
• IP address
• Crash logs
• Diagnostic data
• Usage data
• Approximate location based on IP address
• Performance and security logs

This information helps us maintain security, fix bugs, improve performance, and understand how our services are used.

Location and maps (Mythic Gathering website)

On mythicgathering.com, if you use location-based event search, you may optionally provide device geolocation, a ZIP code, or a city selection. Your search preferences may be stored in your browser’s local storage. Store and event venue addresses you enter may be sent to OpenStreetMap Nominatim for geocoding, and maps may be displayed using OpenStreetMap tiles. Links to Google Maps open in a new tab without embedding a paid Google Maps API on this site.

Payment information (Mythic Gathering and host commerce)

Mythic Gathering is a SaaS platform for event hosts and players. Event hosts are independent organizers. We may collect account, registration, event, and payment-related information needed to operate the platform.

Stripe may process payments for Mythic Gathering host subscriptions (SaaS) and for host-owned event payments when a host connects Stripe. Payment information is processed by Stripe and is subject to Stripe’s terms and privacy policy. We do not sell personal data to data brokers.

When you pay a host subscription to Mythic Gaming LLC, that charge is separate from event admission. Event admission fees, when collected online, are processed through the event host’s connected Stripe account — not as Mythic Gathering ticket sales.

We do not directly store full credit card numbers or full payment credentials unless specifically stated by the payment provider.

Host and player registration data

Hosts may receive player registration information needed to operate their events (such as display name, contact details, and RSVP status). Hosts are responsible for their own use of player information for event operations, refunds, and communications.

4. How We Use Information

We may use information to:

• Provide and operate our apps and services
• Create and manage accounts
• Enable life counter, tournament, league, event, and community features
• Support event check-in, pairings, standings, and match reporting
• Help stores and organizers manage events and leagues
• Sync data across devices when connected features are used
• Provide customer support
• Respond to questions or bug reports
• Improve app performance and reliability
• Prevent fraud, abuse, cheating, or misuse
• Operate AI-assisted support and (where enabled) marketing assistance features
• Maintain security
• Send service-related notices
• Send optional marketing or community updates if you opt in
• Comply with legal obligations

When you use Mythic Help or other AI-assisted features on any Mythic product where offered, we may process the messages you send, optional page or screen context, and limited session flags when you are signed in (such as whether you are a player or host and whether your email is verified). Support AI is designed to answer from public help content and guide you to in-product features — not to load private database records into chat.

5. How We Share Information

We may share limited information only when necessary to operate our services.

Service Providers

We may share information with trusted vendors that help us provide services, such as:

• Website hosting providers
• Cloud storage providers
• Analytics providers
• Crash reporting providers
• Payment processors
• Email or communication tools
• AI service providers that process support or marketing-assistance requests on our behalf (for example, OpenAI when Mythic Help is enabled)
• App store platforms
• Security and infrastructure providers

These providers may only use information as needed to perform services for us.

We require service providers and SDK vendors that process personal information on our behalf to protect it under contractual obligations consistent with this Policy and applicable app store rules. They may not use Mythic user data for their own unrelated advertising or resale.

When you use AI-assisted support, your chat messages and limited context may be sent to our AI vendor for processing. We require service providers to use information only to perform services for us and not to use Mythic user chat content to train unrelated models unless their terms and our configuration explicitly allow it and we have disclosed that practice.

On mobile apps, we will ask for your explicit permission before sending personal information to a third-party AI service for the first time, where required by platform rules. You may decline AI features and still use non-AI parts of the app where available. You can review or change AI-related choices in the app or by contacting support@mythicgamingllc.com.

Players, Stores, and Event Hosts

For tournament, league, and event features, certain information may be visible to other participants or organizers, such as:

• Display name
• Table assignment
• Match result
• Event standing
• League ranking
• Check-in status
• Opponent pairing

We only display information that is reasonably needed for the event, league, or community feature to function.

Legal and Safety Reasons

We may disclose information if required to:

• Comply with law
• Respond to legal requests
• Protect our rights
• Prevent fraud or abuse
• Protect users, stores, organizers, or the public
• Enforce our terms and policies

Business Transfers

If Mythic Gaming LLC is involved in a merger, acquisition, financing, restructuring, or sale of assets, information may be transferred as part of that transaction. If this happens, we will take reasonable steps to protect user information.

6. No Sale of Personal Data

Mythic Gaming LLC does not sell personal information to data brokers.

We do not sell player data, store data, league data, event data, or community data for unrelated third-party marketing.

If this ever changes, we will update this Policy and provide any legally required notices or choices.

7. AI-Powered Features

Mythic Gaming LLC products may offer AI-assisted features to help users learn the platform, get support, and (on eligible Mythic Gathering organizer plans) draft marketing content. This section describes how those features work across the ecosystem.

Mythic Help (Support AI)

Where available, Mythic Help is offered to visitors and signed-in users regardless of organizer subscription tier. It helps answer questions about how to use Mythic Gathering, Mythic Tournament, and Mythic Life Counter using public FAQs, support library articles, pricing and policy content, and similar published material.

Support AI does not query your private account records, registrant lists, payment details, or other users’ personal or business information. If you are signed in, we may attach non-sensitive session flags (such as your roles and whether your email is verified) so answers can point you to the right screens on the site.

Support conversations may be processed by a third-party AI provider (such as OpenAI). We do not sell support chat content to data brokers or advertisers.

If you are signed in and we detect misuse of Support AI to obtain restricted data, we may treat that as abuse subject to the cross-platform enforcement described in Section 2. We may retain the relevant transcript for investigation and email support@mythicgamingllc.com with a summary and chat log. See the Terms of Service for the product you are using for prohibited uses.

Organizer marketing AI — Mythic Gathering (planned)

We plan to offer optional AI-assisted marketing tools for eligible organizer subscription tiers (for example, draft event descriptions or social posts on Guild and advanced marketing workflows on Mythic Guild). When available, these features will generate drafts for the organizer to review and approve before anything is published. Organizers remain responsible for published content.

Marketing AI inputs will be limited to information the organizer already provides for public listings or marketing (such as event title, format, date, and public community name). We do not plan to feed registrant PII, payment data, or other users’ information into marketing drafts.

Platform marketing AI (internal)

Mythic Gaming LLC may use internal AI tools for platform operations (for example, drafting ecosystem announcements or support articles). Those tools are not available to the public and are subject to the same privacy and security standards described here.

AI-generated responses may be incomplete or incorrect. Do not rely on AI output alone for legal, tax, billing, or safety-critical decisions. Contact support@mythicgamingllc.com or consult the relevant host or official documentation when in doubt.

Mobile apps (Mythic Tournament & Mythic Life Counter)

Our iOS and Android apps may collect account, gameplay, device, diagnostic, and crash information as described in Sections 3 and 9. Mythic Tournament and Mythic Life Counter are not directed at children under 13. Each app links to this Policy from its settings or legal screen and must be described accurately in Apple App Store Connect and Google Play Data safety disclosures.

8. Cookies, Local Storage, and Device Data

Our websites use cookies and similar technologies (including local storage on your device) to:

• Keep the website functional and signed-in (essential cookies)
• Remember optional preferences such as search filters and saved location (only if you allow)
• Understand website traffic and improve performance (only if you allow analytics)
• Protect against abuse

When you first visit a Mythic Gaming LLC website that uses our cookie banner (such as mythicgathering.com), you can accept all cookies, reject non-essential cookies, or customize choices. On mythicgathering.com you can change your choices anytime at /cookie-settings.

Essential cookies are required for sign-in, security, and checkout. If you disable optional preference storage, some convenience features (such as remembered filters or location) may not persist between visits.

You can also control cookies through your browser settings. Some features may not work correctly if essential cookies are blocked.

Mobile apps

Mythic Tournament, Mythic Life Counter, and other Mythic mobile apps may store preferences, session tokens, or offline gameplay data on your device using local storage or app-specific caches — not browser cookies. We do not use mobile apps to track you across other companies’ apps or websites for advertising, and we do not sell personal information to data brokers. If we ever use analytics or crash SDKs that collect device identifiers, we will disclose that in this Policy and in the app’s store listing (Apple Privacy Nutrition Labels and Google Play Data safety).

9. Analytics and Crash Reporting

We may use analytics and crash reporting tools to understand app performance, diagnose issues, and improve our services.

These tools may collect device, usage, crash, and diagnostic information. We use this information to improve reliability, not to sell user data or to deliver third-party advertising in Mythic apps.

Data declared in Apple App Store Connect (Privacy Nutrition Labels) and Google Play Console (Data safety) for each app must match this Policy and the app’s actual behavior. If an app collects no analytics off-device, its store disclosure should say so.

10. Children’s Privacy

Our services are not directed at children under 13, and Mythic mobile apps are not placed in store “Kids” or “Children” categories.

We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will take reasonable steps to delete it.

Parents or guardians who believe a child has provided personal information may contact us at admin@mythicgamingllc.com or support@mythicgamingllc.com.

Where applicable, we comply with the U.S. Children’s Online Privacy Protection Act (COPPA) and similar laws. Tabletop events may include players of various ages under host supervision; hosts and guardians remain responsible for minors’ participation and communications.

11. Data Retention

We keep information only as long as reasonably necessary to:

• Provide services
• Maintain accounts
• Operate events or leagues
• Resolve disputes
• Improve products
• Meet legal, tax, accounting, or security obligations

When information is no longer needed, we may delete, anonymize, or securely retain it as required by law or legitimate business needs.

Mythic Help support chat transcripts are generally retained for up to seven (7) days, unless retained longer for abuse investigation, security review, legal compliance, or dispute resolution.

When an account is suspended or terminated for abuse or policy violations, we may retain related chat transcripts, moderation records, logs, content, and associated account data for as long as needed to enforce our terms, protect users, and respond to appeals or legal requests.

Product-specific retention may also apply:

Mythic Gathering — organizer subscriptions and host data

• When you cancel an organizer subscription, your community or events profile and hosted events remain available until the end of the paid billing period.
• After paid access ends, community or events profile information and hosted event details are generally stored for 30 days before removal or archival.
• Email addresses and other user data used for event history, host operations, and marketing may be kept longer while needed to run the platform, support hosts and players, or meet legal obligations.
• Event history records (such as standings and attendance) may be retained for up to three (3) years. This is our current maximum and may be adjusted based on database usage, cost, and business planning.

See our Subscription & Billing Policy on mythicgathering.com (/subscription-refund-policy) for cancellation timing and billing details where applicable.

Mythic Tournament & Mythic Life Counter

Match, pairing, standings, check-in, and table-play data may be retained while needed to operate events, sync connected features, and meet legal or security obligations. Retention periods may vary by feature and will be described in product documentation or notices when material.

12. Data Security

We use reasonable technical, administrative, and organizational safeguards to protect information, including encryption in transit (such as HTTPS/TLS) for data sent between your device, our apps, and our servers when connected features are used.

However, no system is completely secure. Users are responsible for keeping their account credentials private and using secure devices and networks.

13. Your Choices and Rights

Depending on your location, you may have rights to:

• Access your personal information
• Correct inaccurate information
• Request deletion
• Object to certain processing
• Request a copy of your information
• Withdraw consent where processing is based on consent
• Opt out of marketing emails

You may contact us to make a privacy request.

We may need to verify your identity before completing certain requests.

Where processing is based on consent (for example, optional marketing emails or AI features that share data with third-party providers), you may withdraw consent by changing in-app settings, using unsubscribe links, or contacting us. Withdrawal does not affect processing that was lawful before withdrawal.

14. Account Deletion

If an app or website lets you create a Mythic account, you must also be able to request deletion of that account and associated personal information, as required by Apple App Store and Google Play policies.

How to delete your account

• Mythic Gathering (web): sign in → Account settings → Delete profile at https://mythicgathering.com/player/manage/delete-account
• Mythic Tournament and Mythic Life Counter (mobile): use Delete account in the app Settings or Account area when available
• If you cannot access the app or your account: email support@mythicgamingllc.com from the address on your account with the subject “Account deletion request” and your username or registered email

Deletion removes your account record and personal profile data from our active systems. We generally complete verified deletion requests within 30 days unless a longer period is required for security review or legal compliance. We will confirm by email when deletion is finished when an email address is on file.

If you use Sign in with Apple, deleting your Mythic account also requires revoking the app’s connection to your Apple ID where applicable; we handle server-side removal of your Mythic account data as described here.

Some information may be retained if necessary for:

• Legal compliance
• Fraud prevention
• Security
• Dispute resolution
• Financial records
• Event integrity
• Enforcement of terms

Temporary suspension or deactivation alone is not the same as deletion. If your account was terminated for abuse, you may still request deletion of personal data where applicable by contacting support@mythicgamingllc.com; we may retain moderation records as described above.

15. International Users

Mythic Gaming LLC is based in the United States.

If you access our services from outside the United States, your information may be processed in the United States or other countries where our service providers operate.

By using our services, you understand that your information may be transferred to and processed outside your country of residence.

16. Third-Party Services

Our services may link to or integrate with third-party platforms, including app stores, payment processors, websites, analytics tools, AI service providers, or community platforms.

We are not responsible for the privacy practices of third-party services. You should review their privacy policies separately.

17. Community, Store, and Public Event Features

Some Mythic services may include community, league, store, or event features where limited information is visible to others.

For example:

• A player may see an opponent’s display name
• A store may see event registration information
• A league may show standings
• An event host may view match results
• A public event page may show event details

Users should avoid submitting private or sensitive information into public or shared fields.

18. Marketing Communications

If you sign up for updates, newsletters, store interest lists, creator partnerships, or promotional messages, we may use your contact information to send relevant updates.

You can unsubscribe from marketing emails at any time.

We may still send non-marketing service messages, such as account, security, purchase, or policy notices.

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we update it, we will revise the “Last Updated” date at https://mythicgamingllc.com/privacy-policy.html and on product mirrors. If changes are material, we may provide additional notice through our websites, apps, email, or other reasonable means.

20. Trademarks & Third-Party Rights

Magic: The Gathering is a trademark of Wizards of the Coast. Mythic Gaming LLC is not affiliated with, endorsed by, or sponsored by Wizards of the Coast.

Other game names, logos, and marks referenced across Mythic products belong to their respective owners. We use them only to describe events, formats, and games hosted or played by independent stores, leagues, and organizers.

21. Contact Us

If you have questions about this Privacy Policy or want to make a privacy request, contact Mythic Gaming LLC:

• United States
• Privacy & policy inquiries: admin@mythicgamingllc.com
• Support: support@mythicgamingllc.com
• Canonical policy: https://mythicgamingllc.com/privacy-policy.html
• Account deletion: https://mythicgathering.com/player/manage/delete-account
• Company website: https://mythicgamingllc.com